FREQUENTLY ASKED QUESTIONS
What is the composition of your snuggle hoodie ?
Our snuggle hoodies are made from a soft, durable polyester blend.
What colors do you offer ?
We offer a wide choice of colors:
- navy blue
- azure blue
- dark gray
- light gray
- beige
- purple
- pink
- fuchsia
- red
- black
How to wash my snuggle hoodie ?
We recommend that you machine wash it on a delicate cycle in cold water, 30°C maximum.
What is the delivery time ?
We offer 3 home delivery methods.
- Chronopost Express (1 day)
- Colissimo Express (2 days )
- Eco-Colissimo (3 to 5 days)
Where do you ship packages from ?
As part of our express delivery methods, our products are shipped from Toulouse.
What is the return policy ?
We accept returns within 30 days after receipt of your order.
You can't find the answer to your question ?
Send us an email to let us know about your problem and a member of our customer service team will respond as soon as possible.
Do not forget to indicate your 4-digit order number in the following format #XXXX.